Clients Connect And Disconnect From OCIM Every 30 Seconds (Doc ID 2241817.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Communications Instant Messaging Server - Version 9.0.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.0.1.4.0 version, Configuration

ACTUAL BEHAVIOR
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Clients connect and disconnect from OCIM every 30 seconds

EXPECTED BEHAVIOR
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We have a bunch of devices that send the ping each 10 minutes. Even though this we have seen that the connection is closed and opened every 30 seconds.
It's quite rare as the BE nodes are configured to close the idle connectios after 2 minutes


We would like to understand who and why is closing and opening that connection in that short period of time.

Cause

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