Engine Manager Time Out Warning Message In Engine Manager Log-- WARNING [ManagerServiceListener] Got timeout while waiting for notifications. Continue.
(Doc ID 2242312.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Demantra Demand Management - Version 12.2.6.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6.1 version, Engine
Customer is running and the Engine Manager errors with the time Out Warning Message in Engine Manager Log
There are 2 message in Engine Manage log
1. ' WARNING Service: eng_manager, Status: TIMEOUT, Timeout: 10, Result: , Details: ConfirmationId'
2. WARNING [ManagerServiceListener] Got timeout while waiting for notifications. Continue.
This warning message is showing up in Production instance, the warning messages are not showing up in other test instances.
The queues have been validated and cleaned out. Despite that the issue persists
ERROR
-----------------------
WARNING Service: eng_manager, Status: TIMEOUT, Timeout: 10, Result: , Details: ConfirmationId'
WARNING [ManagerServiceListener] Got timeout while waiting for notifications. Continue.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the engine
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, no forecast is generated and planners can do their planning
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |