ASAP Is Unable To Connect To NE Over SSH Protocol With Message "Error Occurred While Executing Security.getProperty" (Doc ID 2244473.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

The ASAP production environment  switched to the backup environment due to an issue on the production environment. Since then, the connectivity to the Network Elements over SSH protocol are failing with the error "Error occurred while executing Security.getProperty".

Product support and Development team have verified all configurations related to connections, and everything looks OK to them.

The following error messages appeared in JNEP diag and ASAP.Console file:

JNEP Diag:

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms