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ASAP Is Unable To Connect To NE Over SSH Protocol With Message "Error Occurred While Executing Security.getProperty" (Doc ID 2244473.1)

Last updated on APRIL 25, 2024

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

The ASAP production environment  switched to the backup environment due to an issue on the production environment. Since then, the connectivity to the Network Elements over SSH protocol are failing with the error "Error occurred while executing Security.getProperty".

Product support and Development team have verified all configurations related to connections, and everything looks OK to them.

The following error messages appeared in JNEP diag and ASAP.Console file:

JNEP Diag:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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