My Oracle Support Banner javax.xml.transform.sax.SAXSource Impact on Order Processing (Doc ID 2247189.1)

Last updated on APRIL 02, 2024

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.


OSM Release 7.2.4.

During Order Fulfillment the exception " javax.xml.transform.sax.SAXSource " is raised in the logs and it is preventing Order processing :

Business Impact:

Due to this error, the SIFalloutPIPOrder and the main COM order are stuck there. The fallout process could not be completed.


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