java.io.NotSerializableException: javax.xml.transform.sax.SAXSource Impact on Order Processing
(Doc ID 2247189.1)
Last updated on APRIL 02, 2024
Applies to:
Oracle Communications Order and Service Management - Version 7.2.4 and laterInformation in this document applies to any platform.
Symptoms
OSM Release 7.2.4.
During Order Fulfillment the exception " java.io.NotSerializableException: javax.xml.transform.sax.SAXSource " is raised in the logs and it is preventing Order processing :
Business Impact:
Due to this error, the SIFalloutPIPOrder and the main COM order are stuck there. The fallout process could not be completed.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |