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Messages Are Stuck in RMS AQ Tables (Doc ID 2250404.1)

Last updated on FEBRUARY 28, 2024

Applies to:

Oracle Retail Merchandising System - Version 14.0 and later
Information in this document applies to any platform.

Purpose

 Advanced Queuing (AQ) is used in Retail Merchandising System (RMS) to push workflows into separate and asynchronous transactions. There are cases when message are in ‘READY’ status in Queues but not processing. 

This document will help to resolve stuck AQ messages.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Symptoms
 Cause
 Solution
References

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