My Oracle Support Banner

PCM_OP_PYMT_COLLECT Is Calling PCM_OP_AR_REVERSE_WRITEOFF With A /billinfo POID Instead Of /account (Doc ID 2250672.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 to 7.5.0.17.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM) 7.5.0.16.0 version, Collections Manager, it is observed that 'PCM_OP_PYMT_COLLECT' opcode is calling 'PCM_OP_AR_REVERSE_WRITEOFF' with a /billinfo POID instead of /account POID.

cm pinlog:

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.