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Invoicing Fails For Account With Large Number of Events and Items (Doc ID 2250955.1)

Last updated on FEBRUARY 06, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, issue is that invoicing is failing for an account with large number of events / line items and is dumping core.

Scenario :

Account with around 180000 + events loaded with OP_ACT_ACTIVITY.
BILL_NOW created bill successfully
But when invoice is run in batch or for single account, log shows STREAM_IO and pcm_op connect errors.


See cm pinlog snippet :

Cause

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In this Document
Symptoms
Cause
Solution
References


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