Close User Group (CUG) Custom Rule Does Not Work (Doc ID 2253038.1)

Last updated on AUGUST 30, 2024

Applies to:

Symptoms

On : 11.3.0.2.0 version, Business Configuration

Close User Group (CUG) Custom rule does not work

Steps to replicate:

The issue can be reproduced at will with the following steps:
1. Load the profile Attribute Specification ( file: ri3_Profile_CUG_metadata.xml)
2. Load the custom Rule for the CUG - Closed User Group - ( file: ri3_CR_CUG_config.xml ).
3. Load the charge offer and its components, like charge rate plan, generic selector (file: ri3_CO_Prueba_CUG_2_GS_pricing.xml). The charge offer name is: ‘CO_Prueba_CUG_2_GS’. This charge offer used the custom rule for the CUG - Closed User Group – (step #2)
4. Create two accounts with the charge offer created in step #3 (‘CO_Prueba_CUG_2_GS’), with at least one service (for example: /service/telco/gsm/telephony ). Let’s say: account A and account B.
5. Create the ERA of the CUG in BRM (one ERA for each account):
 5.a. Create a profile (/profile/acct_extrating), with the values:
  5.a.1. Name: CLOSEDUSERGROUP
  5.a.2. In the PIN_FLD_INHERITED_INFO. PIN_FLD_DATA_ARRAY:
  5.a.2.1. Name: same phone number of the account (for example: 98980603).
  5.a.2.2. Value: Name of the CUG, for example: CUGF6

 5.b. Example:

6. Do a call from account A to account B.

Expected result:

- The call is rated with 0 CRC (e.g. monetary resource, id: 188), and with the impact category ‘CUG’. Because the custom Rule for the CUG - Closed User Group – have to evaluated to true.


Actual result:

- The call is rated with a non-zero quantity in the monetary resource (e.g. CRC, id: 188), and with the impact category ‘NORMAL’; because the custom Rule for the CUG - Closed User Group – was evaluated incorrectly to false.

Changes

Cause

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