Unable to Complete DD Task; Error in PSR Due Date. Cannot Make a Change to [NUMBER]. Telephone Number Status Conflicts with Status Currently Implemented. (Doc ID 2254575.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution versions 6.2.1.1106 and 6.2.1.1135

Unable to complete PSR orders where the telephone number is being Disconnected and its new suffix iteration being placed In Service on the same order. Below is the error received when attempting to complete the DD task. The behavior started occurring after upgrading to 6.2.1.1135. The application works as expected when the Disconnect TN, place same TN back In Service process is accomplished on separate orders.

Error text

 

Changes

Upgrade MetaSolv Solution to 6.2.1.1106 or 6.2.1.1135.

 

Cause

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