Unable to Complete DD Task; Error in PSR Due Date. Cannot Make a Change to [NUMBER]. Telephone Number Status Conflicts with Status Currently Implemented.
Last updated on SEPTEMBER 26, 2017
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
MetaSolv Solution versions 126.96.36.1996 and 188.8.131.525
Unable to complete PSR orders where the telephone number is being Disconnected and its new suffix iteration being placed In Service on the same order. Below is the error received when attempting to complete the DD task. The behavior started occurring after upgrading to 184.108.40.2065. The application works as expected when the Disconnect TN, place same TN back In Service process is accomplished on separate orders.
Upgrade MetaSolv Solution to 220.127.116.116 or 18.104.22.1685.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms