PSR Data-Related Validation Error on Orders Having Multiple TRUNK Products; java.lang.ArrayIndexOutOfBoundsException: 1 >= 1 (Doc ID 2257465.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

User receives a "data-related error" for "java.lang.ArrayIndexOutOfBoundsException: 1 >= 1" during PSR validation while working a order having multiple TRUNK products like graphically depicted below

 

Sample orders

[ ] Order Number - 12345678

[-]-(O) Global
 |     |
 |   [+]---- Corporate Digital Line - Disconnect
 |
 |   / \
[-]-| | Service Location - ORACLE SUPPORT
      |
     [-]---- PRI TRUNK Product Package - Disconnect
      |    |
      |    |---- PRI B Trunk Members-1-Disconnect-Seg - 1
      |    |---- PRI B Trunk Members-2-Disconnect-Seg - 2
      |    |---- PRI B Trunk Members-3-Disconnect-Seg - 3
      |    |---- PRI B Trunk Members-4-Disconnect-Seg - 4
      |    |---- PRI B Trunk Members-5-Disconnect-Seg - 5
      |    |---- PRI B Trunk Members-6-Disconnect-Seg - 6
      |    |---- PRI B Trunk Members-7-Disconnect-Seg - 7
      |    |---- PRI B Trunk Members-8-Disconnect-Seg - 8
      |    |---- DID 100 Number Block-1-Disconnect- 555-555-1212 (Disconnect)
      |
     [-]---- PRI TRUNK Product Package-D Channel - Disconnect
           |
           |---- PRI D Trunk Members-1-Disconnect-Seg - 1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms