Invoicing Issue for Large Corporate Account (Doc ID 2259731.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.11.0 version, Invoicing

Customer is unable to invoice a large corporate account which contains 3974507 events. Its failing with NO_MEM error.

Customer do not have multiple balance impacts under these impacted events but have a large number of events (4Million). The following doc says that 2GB limit can be reached for 0.6M events (in case of events having multiple balance impacts). Could you please let us know how to confirm that the 2GB limit is being hit in this case? Also, as the account has already been billed, so do not have an option to change the structures immediately as mentioned in the following second note.

PIN_ERR_NO_MEM Error While Generating Huge Invoices (Doc ID 408940.1)
Error PIN_ERR_NO_MEM In Invoice For An Account With A Large Hierarchy (Doc ID 1664980.1)
 

Solution

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