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“Error observed while downloading the zip file” Observed While Downloading The Zip File On iPad v2.3.0.1 (Doc ID 2260282.1)

Last updated on SEPTEMBER 26, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Goal

On : 2.3.0.1.0 version, Mobile Application

MWM2.3.0.1 - ERROR: <> when clicking Download on iPad

Testing SP2.3.0.1 for the first time.  Downloaded the Mobile App from App Store onto our iPad and entered details as below:
Application URL: http://<mwm_server>:<port>/ouaf/mobility
User Id:
Password:

After clicking download, got this error: “Error observed while downloading the zip file”.

This is similar format did when connecting to DEMO environment. In DEMO, this format works and downloaded and log in with no problems.

 

Solution

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