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Adjustment Item is Not Included in the Invoice Every Time (Doc ID 2261369.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management version 7.5.0.15.0 version, when running invoicing, some valid adjustment items are not included in the invoice.

Scenario:

1. Account created with a Cycle Forward product on 13th Feb 2017
2. Bill Now done on 22nd Feb 2017
3. Adjustment passed after this on the above billed event
4. Billing done on 1st May, i.e. on the next billing date
5. The adjustment event is not seen in the invoice

Expected Result:

The adjustment event should reflect in the regular invoice at step 5.

Notes :

Cause

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In this Document
Symptoms
Cause
Solution
References


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