My Oracle Support Banner

Adjustment Item is Not Included in the Invoice Every Time (Doc ID 2261369.1)

Last updated on MARCH 16, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management version 7.5.0.15.0 version, when running invoicing, some valid adjustment items are not included in the invoice.

Scenario:

1. Account created with a Cycle Forward product on 13th Feb 2017
2. Bill Now done on 22nd Feb 2017
3. Adjustment passed after this on the above billed event
4. Billing done on 1st May, i.e. on the next billing date
5. The adjustment event is not seen in the invoice

Expected Result:

The adjustment event should reflect in the regular invoice at step 5.

Notes :

       last bill  search input flist
# number of field entries allocated 20, used 9
0 PIN_FLD_POID           POID [0] <IP> /search 0 0
0 PIN_FLD_FLAGS           INT [0] 0
0 PIN_FLD_TEMPLATE        STR [0] "select X from /bill where F1 = V1 and F2 >= V2  and F3 < V3  and F4 != V4 and F5 != V5 order by start_t desc "
0 PIN_FLD_ARGS          ARRAY [1] allocated 20, used 1
1     PIN_FLD_BILLINFO_OBJ   POID [0] <IP> /billinfo 48725105 0
0 PIN_FLD_ARGS          ARRAY [2] allocated 20, used 1
1     PIN_FLD_START_T      TSTAMP [0] (1486940400) Mon Feb 13 00:00:00 2017
0 PIN_FLD_ARGS          ARRAY [3] allocated 20, used 1
1     PIN_FLD_END_T        TSTAMP [0] (1493676000) Tue May  2 00:00:00 2017
0 PIN_FLD_ARGS          ARRAY [4] allocated 20, used 1
1     PIN_FLD_END_T        TSTAMP [0] (0) <null>
0 PIN_FLD_ARGS          ARRAY [5] allocated 20, used 1
1     PIN_FLD_FLAGS           INT [0] 2
0 PIN_FLD_RESULTS       ARRAY [0] allocated 20, used 2
1     PIN_FLD_POID           POID [0] NULL poid pointer
1     PIN_FLD_END_T        TSTAMP [0] (0) <null>
D Fri May 12 10:30:45 2017   cm:50133  cm_child.c(132):5207 2::pin_inv_accts:50123:76458864:0:1487918423:0::::
       opcode db: 1(IP), context db: 1(IP), trans_state: 2, opcode: 7
D Fri May 12 10:30:46 2017   cm:50133  fm_inv_make_invoice.c:8775 2::pin_inv_accts:50123:76458864:0:1487918423:0::::
       last bill  search output flist
# number of field entries allocated 20, used 3
0 PIN_FLD_POID           POID [0] <IP> /search 0 0
0 PIN_FLD_RESULTS       ARRAY [0] allocated 20, used 2
1     PIN_FLD_POID           POID [0] <IP> /bill 48722545 3
1     PIN_FLD_END_T        TSTAMP [0] (1493589600) Mon May  1 00:00:00 2017
0 PIN_FLD_RESULTS       ARRAY [1] allocated 20, used 2
1     PIN_FLD_POID           POID [0] <IP> /bill 49156151 5
1     PIN_FLD_END_T        TSTAMP [0] (1487763558) Wed Feb 22 12:39:18 2017

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.