Appviewer Url Is Not Working
(Doc ID 2264364.1)
Last updated on MAY 21, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
HTTP - HyperText Transfer Protocol
URL - Uniform Resource Locator
On CCB v2.4.0.3.0, ENV - Environment
Appviewer URL is not working when trying to access it from CCB.
http://hostname:port/<path of the appViewer folder>/appViewer.html?type=table returns error "500 internal server error" in the browser.
http:/hostname:port/<path of the documents folder>/appviewer/appViewer.html is retrieving the AppViewer correctly.
Appviewer is actually being served on a different URL.
Linked URL: http://hostname:6500/<path of the appViewer folder>/appViewer.html?type=table
Working URL: <path of the documents folder>/appviewer/appViewer.html
ERROR
-----------------------
500 internal server error is encountered in the browser
in weblogic_current.log:
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Flip the AppViewer attribute on configureEnv.sh
2. Run InitialSetup.sh
3. Receive http 500
or:
1. Copy the appViewer files into /documents (from another working environment)
2. Run InitialSetup.sh
3. Still receiving http 500
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |