Unable To Update Case Initial Status To The Next Status
Last updated on MAY 19, 2017
Applies to:Oracle Functional Testing Advanced Pack for Oracle Utilities - Version 18.104.22.168.1 and later
Oracle Utilities Customer Care and Billing - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
UNABLE TO UPDATE CASE INITIAL STATUS TO THE NEXT STATUS
Case status was not being updated into the next status using the Oracle Application Testing Suite. user also tried to update the case manually (UI)
and it was successfully being transitioned to next status.
<ResponseText>Maintenance Object disallows update to Business Object field
schema/status(attempted to change from ICASUB to NMAPP).</ResponseText>
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