Messages Are Stuck In The ims-ms Queue (Doc ID 2267144.1)

Last updated on NOVEMBER 22, 2023

Applies to:

Symptoms

Messages are stuck in the ims-ms queue.

Currently, there are 94 messages stuck in the ims-ms channel queue on server1.example.com.  There are a couple interesting things about this:

•  they are in the Delayed column, but the file names are all ZZ
•  they occasionally try, but there is no record of the attempts in mail.log_current
•  the files stay locked for a long time before going back to the Delayed column, but the ims_master process that has them open does not seem to be doing anything related to them

The expectation is that messages should be processed and delivered and not get stuck in queues or give some type of error message to indicate they are being tried and why they are failing.

Example mail.log_current entries for these type messages:

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.