Messages Are Stuck In The ims-ms Queue
Last updated on JULY 20, 2017
Applies to:Oracle Communications Messaging Server - Version 8.0.1 and later
Information in this document applies to any platform.
Messages are stuck in the ims-ms queue.
Currently, there are 94 messages stuck in the ims-ms channel queue on server1.domain.com. There are a couple interesting things about this:
- they are in the Delayed column, but the file names are all ZZ
- they occasionally try, but there is no record of the attempts in mail.log_current
- the files stay locked for a long time before going back to the Delayed column, but the ims_master process that has them open does not seem to be doing anything related to them
The expectation is that messages should be processed and delivered and not get stuck in queues or give some type of error message to indicate they are being tried and why they are failing.
Example mail.log_current entries for these type messages:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms