How To Debug Missing Xml-source In The Attachment Section If Case Is Auto-accepted As E2B (Bug 20552851) (Doc ID 2269155.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version 7.0.5 and later
Information in this document applies to any platform.

Reference to Bug 20552851 : Missing xml-source in the attachment section if case is auto-accepted as E2B

Initial version of the case was accepted from E2B pending screen and all was fine (no errors), however, the XML file and case difference report did not get imported into the case.

How can we diagnose the cause of this behavior?

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