Base Fields In Both CC&B And MWM Are Not Connected In The FWPIP 12.2
(Doc ID 2274961.1)
Last updated on SEPTEMBER 28, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and laterOracle Process Integration Pack for Oracle Utilities Field Work - Version 12.2.0.0.0 and later
Information in this document applies to any platform.
Symptoms
**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB/CC&B - Oracle Utilities Customer Care and Billing
MWM - Oracle Utilities Mobile Workforce Management
PIP/PIP-FW - Oracle Process Integration Pack for Oracle Utilities Field Work
**Disclaimer:** This KM article may include the following abbreviations:
CCB/CC&B - Oracle Utilities Customer Care and Billing
MWM - Oracle Utilities Mobile Workforce Management
PIP/PIP-FW - Oracle Process Integration Pack for Oracle Utilities Field Work
Base fields in both CC&B and MWM are not connected in the FWPIP.
Base fields that are available in CC&B with a respective counterpart in MWM should be mapped in the FWPIP. The following base fields in MWM have direct CC&B counterparts and should be populated on the MWM Activity:
•Service Agreement Status (CC&B SA Status)
•Service Point Type (CC&B SP Type)
•Warnings (CC&B Premise or SP MR Warnings)
•Instructions (CC&B Premise or SP MR Instructions)
•Meter Purchase Date (CC&B Date Received)
•Meter Install Date (CC&B SP/Meter Installation Date)
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |