All Agile reports fail to run (Doc ID 2275442.1)

Last updated on APRIL 11, 2024

Applies to:

Symptoms

After using ACP to propagate data from one environment to the QA environment, user cannot run any Agile report. 

Steps to reproduce:

1. Login to Agile webclient,
2. Attempt to run any report
3. Observe that the report does not return any result

In the Agile application server log agile.log or stderr.log the below error is observed

Exception occurred while processing request
java.lang.reflect.InvocationTargetException
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1073)
  at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:677)
  at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:309)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
  at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
  at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
  at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.RemoteFSRequestFilter.doFilter(RemoteFSRequestFilter.java:139)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.web.filter.LoggingFilter.doFilter(LoggingFilter.java:108)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.WebClientLog.doFilter(WebClientLog.java:78)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:89)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.WebSecurityFilter.doFilter(WebSecurityFilter.java:187)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.planetj.servlet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:293)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:137)
  at java.security.AccessController.doPrivileged(Native Method)

also, there is another error

java.lang.NullPointerException
at com.agile.report.common.IndexFactory.deleteFile(IndexFactory.java:384)
at com.agile.report.common.IndexFactory.getUniqueStorageDir(IndexFactory.java:368)
at com.agile.report.common.IndexFactory.getUniqueReportFiles(IndexFactory.java:398)
at com.agile.report.common.IndexFactory.<init>(IndexFactory.java:332)
at com.agile.ui.pcm.report.common.ReportExecHandler.submitReport(ReportExecHandler.java:93)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.