Agile reports fail to run (Doc ID 2275442.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

After using ACP to propagate data from one environment to the QA environment, user cannot run any Agile report with the error


Exception occurred while processing request
java.lang.reflect.InvocationTargetException
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1073)
  at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:677)
  at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:309)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
  at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
  at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
  at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.RemoteFSRequestFilter.doFilter(RemoteFSRequestFilter.java:139)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.web.filter.LoggingFilter.doFilter(LoggingFilter.java:108)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.WebClientLog.doFilter(WebClientLog.java:78)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:89)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.agile.ui.pcm.common.filter.WebSecurityFilter.doFilter(WebSecurityFilter.java:187)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at com.planetj.servlet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:293)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:137)
  at java.security.AccessController.doPrivileged(Native Method)

 

also, there is another error

java.lang.NullPointerException
at com.agile.report.common.IndexFactory.deleteFile(IndexFactory.java:384)
at com.agile.report.common.IndexFactory.getUniqueStorageDir(IndexFactory.java:368)
at com.agile.report.common.IndexFactory.getUniqueReportFiles(IndexFactory.java:398)
at com.agile.report.common.IndexFactory.<init>(IndexFactory.java:332)
at com.agile.ui.pcm.report.common.ReportExecHandler.submitReport(ReportExecHandler.java:93)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Cause

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