All Agile reports fail to run
(Doc ID 2275442.1)
Last updated on APRIL 11, 2024
Applies to:
Oracle Agile Product Collaboration - Version 9.3.5.0 and laterInformation in this document applies to any platform.
Symptoms
After using ACP to propagate data from one environment to the QA environment, user cannot run any Agile report.
Steps to reproduce:
- Login to Agile webclient,
- Attempt to run any report
- Observe that the report does not return any result
In the Agile application server log agile.log or stderr.log the below error is observed
Exception occurred while processing request
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1073)
at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:677)
at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:309)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.agile.ui.pcm.common.filter.RemoteFSRequestFilter.doFilter(RemoteFSRequestFilter.java:139)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.agile.ui.web.filter.LoggingFilter.doFilter(LoggingFilter.java:108)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.agile.ui.pcm.common.filter.WebClientLog.doFilter(WebClientLog.java:78)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:89)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.agile.ui.pcm.common.filter.WebSecurityFilter.doFilter(WebSecurityFilter.java:187)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.planetj.servlet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:293)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:137)
at java.security.AccessController.doPrivileged(Native Method)
also, there is another error
java.lang.NullPointerException
at com.agile.report.common.IndexFactory.deleteFile(IndexFactory.java:384)
at com.agile.report.common.IndexFactory.getUniqueStorageDir(IndexFactory.java:368)
at com.agile.report.common.IndexFactory.getUniqueReportFiles(IndexFactory.java:398)
at com.agile.report.common.IndexFactory.<init>(IndexFactory.java:332)
at com.agile.ui.pcm.report.common.ReportExecHandler.submitReport(ReportExecHandler.java:93)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |