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Issue In Updating Value On USER-Portal Preferences Page. (Doc ID 2278962.1)

Last updated on JUNE 02, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Oracle Utilities Framework - Version 4.3.0.2.0 to 4.3.0.4.0 [Release 4.3]
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework

On : 2.5.0.2.0 version, FW - Framework , Portals

Issue in updating value on USER-Portal Preferences page.

ERROR
-----------------------

SYSUSER - 968442-81754-1 2017-05-26 11:30:13,562 [[ACTIVE] ExecuteThread: '27' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (api.service.ServiceExecutionPolicy) Rollback: Change failed
com.splwg.base.api.program.types.MathOverflowException: Numeric Overflow: 1073741824. Can't write to Numeric Field: NumberFieldMD (
  name=FldLength
  primaryName=FLD-LENGTH
  index=1
  byteRange=[30,34] size=5
  precision=5
  scale=0
  signed=false
  )

SYSUSER - 968442-81754-1 2017-05-26 11:30:13,563 [[ACTIVE] ExecuteThread: '27' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (support.context.SessionExecutable) Caught exception from SessionExecutable.execute()
SYSUSER - 968442-81754-1 2017-05-26 11:30:13,563 [[ACTIVE] ExecuteThread: '27' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (support.service.ServiceReplayExecuter) Exception occurred calling serviceName: CILTUSEP


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to any USER.
2. Then go to portal preference tab.
3. under Dashboard grid, select display for eligible script.
4. Click on save button.
5. After clicking on save redirecting to Main Page.

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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