Getting Blank Screen After Logging into OFSAA 8.0.0.0 Application Page for New OFSAA 8 Installation

(Doc ID 2279208.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Financial Services Data Foundation - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)

Symptoms

On OFSAA 8.0.0, getting blank screen after logging in to OFSAA 8.0.0.0 Application page .

The following error appears in the Websphere SystemOut.log:

ERROR

[5/23/17 11:23:42:340 EDT] 000000a3 PrivExAction W J2CA0144W: No mappingConfigAlias found for ConnectionFactory or DataSource jdbc/FICMASTER.
[5/23/17 11:23:42:925 EDT] 000000a3 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [OFSAA] [/OFSAA] [/prelogin.jsp]: Initialization successful.
[5/23/17 11:23:43:868 EDT] 000000a3 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [OFSAA] [/OFSAA] [/login.jsp]: Initialization successful.
[5/23/17 11:23:58:569 EDT] 000000a6 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [OFSAA] [/OFSAA] [/encrypt.jsp]: Initialization successful.
[5/23/17 11:23:59:076 EDT] 000000a6 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [OFSAA] [/OFSAA] [/auth/validldaplogin.jsp]: Initialization successful.
[5/23/17 11:23:59:176 EDT] 000000a6 filter E com.ibm.ws.webcontainer.filter.FilterInstanceWrapper doFilter SRVE8109W: Uncaught exception thrown by filter FilterServlet: java.io.FileNotFoundException: SRVE0190E: File not found: /auth/includes/button_style.css
at com.ibm.ws.webcontainer.extension.DefaultExtensionProcessor._processEDR(DefaultExtensionProcessor.java:967)
at com.ibm.ws.webcontainer.extension.DefaultExtensionProcessor.processEDR(DefaultExtensionProcessor.java:948)
at com.ibm.ws.webcontainer.extension.DefaultExtensionProcessor.handleRequest(DefaultExtensionProcessor.java:485)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:900)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)

No errors are found in the FSDF 8 installation log files.

The issue can be reproduced at will with the following steps:

Have configured a OFSAA FSDF 8.0.0.0 pack on Websphere 8.5.5.9 using JDK 1.8(jdk1.8.0_121).
Completed the installation and deployment of the ear file in websphere. Post that when logging into the OFSAAI application page (using sysadmn) there is a blank screen.
Were able to reset the sysadmin password successfully after the first login.
Initially did the same setup of OFSAA FSDF 8.0.0.0 pack on Websphere 8.5.5.9 using JDK 1.7 and got similar blank screen.

Cause

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