Error 'Failed Saving Users Data' When Attempting to Modify a User's Module Access Assignments (Doc ID 2285018.1)

Last updated on JULY 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to modify Module Access settings for an existing user in P6 Web, the following error occurs.

ERROR

Unable to save changes
Failed saving users' data

The issue can be reproduced at will with the following steps:

1.  Login to P6 Web as an admin-superuser.

2.  Navigate to Administer > User Access.

3.  Select the user.

4.  Modify the user's settings in the Module Access section at the bottom.

5.  Click Save.

6.  View reported error.

Cause

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