Error 'Failed Saving Users Data' When Attempting to Modify a User's Module Access Assignments

(Doc ID 2285018.1)

Last updated on MARCH 19, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to modify Module Access settings for an existing user in P6 Web, the following error occurs.

Unable to save changes
Failed saving users' data


The issue can be reproduced at will with the following steps:

  1. Login to P6 Web as an admin-superuser.
  2. Navigate to Administer > User Access.
  3. Select the user.
  4. Modify the user's settings in the Module Access section at the bottom.
  5. Click Save.
  6. View reported error.


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