Duplicate Bill Segment For Sub SA Getting Created When Re-generating The Primary SA Bill Segment
(Doc ID 2286127.1)
Last updated on SEPTEMBER 27, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 to 2.6.0.0.0 [Release 2.4 to 2.6]Information in this document applies to any platform.
Symptoms
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
SA - Service Agreement
When regenerating the bill segment corresponding to the Primary SA the bill segment of the Sub SA is not getting replaced instead a duplicate bill segment for the Sub SA is created.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |