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Duplicate Bill Segment For Sub SA Getting Created When Re-generating The Master SA Bill Segment (Doc ID 2286127.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

SA - Service Agreement

 

When regenerating the bill segment corresponding to the Master SA the bill segment of the Sub SA is not getting replaced instead a duplicate bill segment for the Sub SA is created.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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