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E2B Viewer -> DECODED View -> Print Is Showing BLANK PDF After Application of Microsoft Patch 4022714 (Doc ID 2286746.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version 7.0.7 and later
Information in this document applies to any platform.

Symptoms

When printing the Decoded View of an E2B report, only a single page is printed and it is blank with a footer of "res://ieframe.dll/PTR4AODM.htm". This happens regardless of the printer type.


Cause

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In this Document
Symptoms
Cause
Solution


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