Online Help Does Not Work In CCB 2.6 - "java.lang.NullPointerException" Error
(Doc ID 2287021.1)
Last updated on JULY 21, 2020
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
JRF - Java Required Files
On CCB 18.104.22.168.0, on a fresh demo install, the online help of the application doesn't work. There is an error thrown during the startup of the application regarding online help.
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