"Authentication error. An invalid User Name or Password was entered" Error When Allocation Attempts To Connect To OBIEE Dashboard (Doc ID 2290433.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Retail Allocation - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

 After Allocation dashboard is configured, System Error is displayed in Allocation Application dashboard screen and the following error is seen the logs

 Steps to reproduce

  1. Configure Dashboards in OBIEE.
  2. During installation of Allocation application, provide the OBIEE connection details
  3. Once installation is successful, log into Allocation application
  4. Notice, dashboard reports are not displayed.

Cause

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