Issue On E911 Task On Suspend Provisioning Plan (Doc ID 2290452.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MSS Version: 6.2.1
BuildNumber: 1135


 Assigning suspend provision plan to an order which does not contain E911 task throws below error through API.


Error message:

 Other type of Exception: Error ID [10001] Message [Error encountered on order provisioning process [WLI-Core:489214]ProcessControl invocation failed[java.lang.Exception: Exception Thrown Generating and Saving Tasks for orderKey : 18929700.
 Message: The plan selected along with the available child plans do not contain a E911SMRT task. Please select a plan which contains a E911SMRT task or has available child plans that contain a E911SMRT task.Error Code 80109:The plan selected along with the available child plans do not contain a E911SMRT task. Please select a plan which contains a E911SMRT task or has available child plans that contain a E911SMRT task.

 

The user is using the iactc activity in the XML  because user is adding a value label (SUSPENDED=Y) while doing suspend of service as per his internal business process . Generally , we suspend a Service in MSS-PSR we right-click on an item and Choose Suspend

Cause

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