Data Selection Tool - Unable to logon using run.bat file. Throws "java.lang.UnsatisfiedLinkError" for "Can't load IA 32-bit .dll on a AMD 64-bit platform" while loading ocijdbc11.dll. (Doc ID 2294674.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1

Unable to use the Data Selection Tool that migrates Provisioning Plans.  This is the tool executed using the run.bat file.  The application throws a "java.lang.UnsatisfiedLinkError" error for "Can't load IA 32-bit .dll on a AMD 64-bit platform" when loading the Oracle client installation's C:\[PATH]\oracle\products\11.2.0\client\BIN\ocijdbc11.dll file.  Below is the error's complete stack trace received immediately after entering the appropriate logon information and clicking OK.

Error



Recreation Steps

1. Download and install the Data Selection Tool from Patch 22230540: MSS 6.2.1 DATA SELECTION TOOL (DST)

2. Execute run.bat file

3. Enter logon credentials

4. Select the SOURCE database (1st available value from drop-down list)

5. Click OK and the logon window disappears with the "java.lang.UnsatisfiedLinkError" and stack trace displayed in the command prompt window

6. CTRL+C 

7. Select Y key to terminate batch job


Business Impact

Unable to access Provisioning Plans using the Data Selection Tool.

Cause

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