My Oracle Support Banner

During Rerating /item/adjustment Did Not Get Populate with Serviceobj for an Adjustment Event (Doc ID 2295240.1)

Last updated on APRIL 14, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM), version 7.5.0.6.0, while re-rating an adjustment event, the /item/adjustment did not get populate with serviceobj for that adjustment event.

Steps To Reproduce:

Prerequisite: Re-rating setup to be done.

  1. Created a parent and child account with "Standard GSM Plan"
  2. Create a sponsorship group with the parent account as group owner and child account as member
  3. Create a Discount Sharing Group (DSG) with parent account as DSG owner and child account as member
  4. Move the pin_virtual_time (pvt) 1 day ahead and pass an Event Data Record (EDR) and load the usage through pin_rel

        5. Move the pvt 1 month ahead and run billing
        6. Modify the usage charges and commit
        7. Perform re-rating using pin_rerate

Results:

/item/adjustment did not get populate with serviceobj.

This issue happens when you check the usage event if /item/sponsor is on the 0th level, i.e at 'PIN_FLD_BAL_IMPACTS[0]'.  Else you need to modify the usage event manually to have the /item/sponsor to be at the 0th level of the event because it will have random array level in the event.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.