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Opening An Account Is Taking Long Time In Billing Care (Doc ID 2300120.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : BRM 7.5.0.17.0 version, Billing Care User Interface (BCUI)

ACTUAL BEHAVIOR
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* It has been observed that opening of accounts in BCUI is taking a long time.
* Opening the account is taking between 10 - 15 seconds.

EXPECTED BEHAVIOR
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Expectation is that account should open up in about 5 seconds.

STEPS
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Launch Billing Care UI
Open an existing account
Note the time taken


Cause

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In this Document
Symptoms
Cause
Solution
References


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