CCB-MDM Integration: MDM Sync Error When Meter Retired (Doc ID 2304253.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 12.1.0.0.0 and later
Oracle Utilities Meter Data Management - Version 2.1.0 and later
Oracle Utilities Service and Measurement Data Foundation - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

 When updating a Meter's status in CCB to Retired, the sync request in MDM will fail with message, "F2 Value is missing"

Cause

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