My Oracle Support Banner

Not Able To Correctly Adjust Taxes For Events With More Than 1 Tax Balance Impact (Doc ID 2304776.1)

Last updated on FEBRUARY 07, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and later
Information in this document applies to any platform.

Symptoms

Scenario:

There is a customization that splits the tax balance impact on an event into several balance impacts.
This is needed due to General Ledger (GL) reporting requirements for different jurisdictions.

In Billing and Revenue Management (BRM) 7.2 when adjusting an event, the adjustment of taxes is correctly applied to all tax balance impacts.With BRM 7.5 this is no longer the case; only the first tax balance impact is being adjusted.

Actual Behavior:
-----------------
BRM can no longer correctly adjust taxes for events with more than 1 tax balance impact.


Expected Behavior:
-------------------
BRM should continue to support more than one balance impact for taxes.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.