OFSAA 8.0.2 Login Screen Goes Blank forLDAP User (No Validation Message)
(Doc ID 2305078.1)
Last updated on FEBRUARY 24, 2023
Applies to:
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.2 and laterInformation in this document applies to any platform.
OFSAA - Oracle Financial Services Analytical Applications
LDAP - Lightweight Directory Access Protocol
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Symptoms
OFSAA 8.0.2, the OFSAA login screen goes blank for LDAP user after attempted login.
It appears this is a case where there is not any system message on the OFSAA Login screen. It is expected to see a system generated message, such as "Please contact System Administrator" or something similar like this. Error messages like this have appeared in other cases of validation.
There is also a Java Null pointer Exception in RevAppServer logs in the $FIC_APP_HOME/common/FICServer/logs directory:
ERROR
[REVELEUSLOG] Jul 13,17 17:59:59 : [JAVASOCKETCONNECTION]Finished writing :[SC:10][ST:1001][SST:0][Oper:0][Version:0][EF:false][D:FICMAS**R][S:null][U:null][PT:1001][P:nullcom.iflex.fic.global.DACRecordSet@4bc81241]
[REVELEUSLOG] Jul 13,17 17:59:59 : [NONE]
java.lang.NullPointerException
at com.iflex.fic.ficserver.services.sms.LoginServices.authenticateUser(LoginServices.java:106)
at com.iflex.fic.ficserver.services.sms.LoginServices.handleLoginRequest(LoginServices.java:67)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |