Canada Device Form Section 7 - The Manufacturer Information Is Not Populating

(Doc ID 2306134.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Argus Safety - Version 7.0.7 and later
Information in this document applies to any platform.

Symptoms

In the Canada Device Form (Mandatory Medical Device Problem Reporting Form for Industry) - Section 7, the Manufacturer information is not populating.


The query that populate this information is present on:

Argus Console> System Configuration >System Management > Reporting > Expedited- Canada > SQL used to populate the "Name and Address for Manufacturer(A7)" field on the Canadian Device report form (Parameters: P_CASE_ID, P_PRODUCT_ID, P_LICENSE_ID, P_AGENCY_ID, P_PROD_SEQ_NUM)

This query is returning manufacturer information but it is not getting printed on the PDF.

Cause

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