Job Streams Not Executing Automatically

(Doc ID 2306403.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : CCB 2.5.0.2.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Job Streams not executing automatically

We are having trouble with the job streams. They are not activating at the regularly scheduled intervals, but we can manually run them.

EXPECTED BEHAVIOR
-----------------------
Job streams should be executed manually.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Job stream

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This occurs in production.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms