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Error "Unauthorized Access: Please Contact The Administrator" While Invoking Report In SSO Environment (Doc ID 2306646.1)

Last updated on JUNE 22, 2023

Applies to:

Oracle Retail Merchandising System - Version 16.0 and later
Information in this document applies to any platform.


When accessing any Retail Merchandising System (RMS) reports in RMS 16.0.x setup with Single Sign-On (SSO), below exception is getting raised:

Error: "Unauthorized Access: please contact the administrator."

Does BI Publisher report require any special role or group membership to users to access reports? If yes, could you provide list of those roles or groups. If not, then what is resolution to access BI Publisher reports?


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