User Preferences, Which Save to the PM.ini, Are Not Saving on Logout When Using Roaming Profiles

(Doc ID 2308455.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 to 16.2.9.2 [Release 16.1 to 16.2]
Primavera P6 Professional Project Management - Version 16.1.0.0 to 16.2.9.0 [Release 16.1 to 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When users log in via Citrix\Terminal Server, their User Preferences, which write to the PM.ini file, are not being saved.

EXPECTED BEHAVIOR

User Preferences should be saved and be available for the next login.

STEPS

The issue can be reproduced at will with the following steps:
1. Log into P6 via Citrix\Terminal Server.
2. Change User Preferences.
3. Log out and back in.
4. Notice user preferences are not saved.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot maintain their saved User Preferences, which write to the PM.ini.

Changes

 

Cause

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