CCB Show The Blank Page With HTTP 500 Error

(Doc ID 2314174.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

We are using the CCB with the native installation method in the weblogic but the system does not come up and it show the blank page


 
 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms