Unable To Access Argus Safety From Global Homepage If User Has No Console Access: "Error Fetching User Details"

(Doc ID 2322829.1)

Last updated on OCTOBER 30, 2017

Applies to:

Oracle Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.

Symptoms

When users who have access to a single Enterprise attempt to access Argus Safety, they are presented with the following error:

Error Fetching User Details

If the user is granted access to the DEFAULT enterprise, they are able to use the Global Homepage to access Argus Safety.

 

Cause

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