Unable To Access Argus Safety From Global Homepage If User Has No Console Access: "Error Fetching User Details" (Doc ID 2322829.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.

When users who have access to a single Enterprise attempt to access Argus Safety, they are presented with the following error:

Error Fetching User Details

If the user is granted access to the DEFAULT enterprise, they are able to use the Global Homepage to access Argus Safety.

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In this Document

Symptoms

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