CCG Mail Config Not Working (Doc ID 2323065.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Install, Migration, Upgrade

When attempting to install Patch 523175,
the following error occurs.

ERROR
-----------------------
ERROR at line 1:
ORA-44416: Invalid ACL: Unresolved principal 'amhome'
ORA-06512: at "SYS.DBMS_NETWORK_ACL_ADMIN", line 258
ORA-06512: at line 2

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install ccg551 in 11g
2. Administrator > home configuration.
3. Test email

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to use the sent mail functionality for CT and also for Job Notifications

Changes

 

Cause

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