Got Error "java.sql.SQLException: ORA-01017: invalid username/password; logon denied" when attempted to login WAM application by SYNERGEN

(Doc ID 2323362.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 1.9.1.2.7 deployed on WebLogic\Forms and Reports = 10.3.6\11.1.2.2.0 Linux

WAM user SYNERGEN unable to login to Application but  can sqlplus in to WAM Database where Case Sensitive is set to FALSE (SEC_CASE_SENSITIVE_LOGON = FALSE), and other users able to login to application.
 

ERROR
-----------------------
Error Message: Error getting pooled connection for user connection.
Root Exception Message: ORA-01017: invalid username/password; logon denied
java.sql.SQLException: ORA-01017: invalid username/password; logon denied



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. WAMTEST data refreshed from Production - both v19127
2. SYNERGEN is not able to login to WAM application, however, other users able to login to Application no problems.


Changes

 WAMTEST data refreshed from Production - both v19127. 

Cause

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