Got Error "java.sql.SQLException: ORA-01017: invalid username/password; logon denied" when attempted to login WAM application by SYNERGEN
(Doc ID 2323362.1)
Last updated on MAY 02, 2024
Applies to:
Oracle Utilities Work and Asset Management - Version 1.9.1.2 and laterInformation in this document applies to any platform.
Symptoms
On : 1.9.1.2.7 deployed on WebLogic\Forms and Reports = 10.3.6\11.1.2.2.0 Linux
WAM user SYNERGEN unable to login to Application but can sqlplus in to WAM Database where Case Sensitive is set to FALSE (SEC_CASE_SENSITIVE_LOGON = FALSE), and other users able to login to application.
ERROR
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Error Message: Error getting pooled connection for user connection.
Root Exception Message: ORA-01017: invalid username/password; logon denied
java.sql.SQLException: ORA-01017: invalid username/password; logon denied
STEPS
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The issue can be reproduced at will with the following steps:
1. WAMTEST data refreshed from Production - both v19127
2. SYNERGEN is not able to login to WAM application, however, other users able to login to Application no problems.
Changes
WAMTEST data refreshed from Production - both v19127.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |