System Error While Bill Stopped Account With Negative Consumption
(Doc ID 2324638.1)
Last updated on SEPTEMBER 27, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.6.0.0.0 [Release 2.5 to 2.6] Information in this document applies to any platform.
Symptoms
On : 2.5.0.2.0 version, BI - Billing
System error while bill stopped account with negative consumption
SA/SP stopped on 31-Aug-2017 Stop meter read is negative Billing this account for 31-Aug-2017 Receiving system error: The server has encountered a problem.
Changes
Cause
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