Billing Care: Entering Notes Not Visible on UI until Paymentdetails Overlay Is Re-Opened
(Doc ID 2327492.1)
Last updated on FEBRUARY 10, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.17.0 version, Billing Care
ACTUAL BEHAVIOR
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When entering notes to reversed payment on Billing Care, one is not able to see notes entered on reversed payment without opening and closing the dialog window.
When trying to enter the second notes (comments) in the Payment Detail page for Reverse Payment, there is no retrieve AllNotes compared to good case for the same Payment Detail page for Payment (not reverse payment).
There are more processes after the create note, and it also calls NotesResource getAllNotes.
EXPECTED BEHAVIOR
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The notes should be easily accessible.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |