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"ORA:28578 Protocol error during callback from an external procedure" When Applying Deals Online (Doc ID 2327510.1)

Last updated on NOVEMBER 16, 2017

Applies to:

Oracle Retail Merchandising System - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

 When trying to Apply Deals online, the following error is prompted

 Steps To Reproduce:

  1. Create Off Invoice deal and approve it
  2. On Deal active date, create a Purchase Order for the supplier.
  3. Apply Deals Online.
  4. Notice, the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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