Unable To Get The Response From BRM After Submitting An Order From Siebel
Last updated on DECEMBER 05, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Webservices Mgr & JCA Adaptor
- Customer is using Siebel - Application Integration Architecture(AIA) - Billing and Revenue Management (BRM) integration.
- During the order creation from Siebel to BRM, AIA is not getting the response back from BRM.
- CommunicationsCustomerPartyEBSV2 service in AIA keeps waiting for the response from BRM.
- Below errors were seen related to BRM JCA adapter in the SOA server logs.
Snippet from "soa_server1-diagnostic.log" :
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