Unable To Get The Response From BRM After Submitting An Order From Siebel
(Doc ID 2328125.1)
Last updated on OCTOBER 02, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.0.0 version, Webservices Mgr & JCA Adaptor
Scenario:
- Customer is using Siebel - Application Integration Architecture(AIA) - Billing and Revenue Management (BRM) integration.
- During the order creation from Siebel to BRM, AIA is not getting the response back from BRM.
- CommunicationsCustomerPartyEBSV2 service in AIA keeps waiting for the response from BRM.
- Below errors were seen related to BRM JCA adapter in the SOA server logs.
Snippet from "soa_server1-diagnostic.log" :
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |