Issue While Refunding Advance Charges for Customer (Doc ID 2330205.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

On Oracle Communications Billing and Revenue Management 7.5.0.15.0,

Problem Scenario:

Create a product with Monthly Cycle Forward Event with charge as 100 per month.
Configure 3 months in-advance charging for monthly cycle forward event.
Create a account with BDOM (accounting day of month) as 1 and BILL_WHEN as 3.
Charges are refunding twice first , when changing the date for the product, using PCM_OP_SUBSCRIPTION_SET_PRODINFO which is right. But charges also getting refunded when changing the status using PCM_OP_CUST_SET_STATUS which is wrong.

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In this Document

Symptoms

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