Issue While Refunding Advance Charges for Customer
(Doc ID 2330205.1)
Last updated on FEBRUARY 20, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Communications Billing and Revenue Management 7.5.0.15.0,
Problem Scenario:
- Create a product with Monthly Cycle Forward Event with charge as 100 per month.
- Configure 3 months in-advance charging for monthly cycle forward event.
- Create a account with BDOM (accounting day of month) as 1 and BILL_WHEN as 3.
- Charges are refunding twice first , when changing the date for the product, using PCM_OP_SUBSCRIPTION_SET_PRODINFO which is right. But charges also getting refunded when changing the status using PCM_OP_CUST_SET_STATUS which is wrong.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |