Convergence 'Loading...' Screen Gets Stuck on Old Mozilla and IE Browsers

(Doc ID 2344138.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

Convergence 'Loading...' screen gets stuck after logging in on older versions of Mozilla and IE browsers.

On Mozilla Firefox 3.5 browser, the 'Loading...' page gets stuck at 55% while on Internet Explorer 7 & 8 browsers, the page doesn't load at all.

Cause

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