TDCR-CHAR (CIPQTDUX) Is Populating The Characteristics From Closed SA
(Doc ID 2356129.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.4.0.3.0 [Release 2.4]Information in this document applies to any platform.
Goal
On : 2.4.0.2.0 version, ENV - Environment
TDCR-CHAR (CIPQTDUX) is populating the characteristics from Closed SA
It has been noticed that on the To Do Entry Characteristics the ACCOUNT, PERSON and C1-SA characteristics are referencing information from the Closed SA and not the information from the Active SA currently linked to Service Point
Solution
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In this Document
| Goal |
| Solution |
| References |