TDCR-CHAR (CIPQTDUX) Is Populating The Characteristics From Closed SA
(Doc ID 2356129.1)
Last updated on MARCH 25, 2018
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, ENV - Environment
TDCR-CHAR (CIPQTDUX) is populating the characteristics from Closed SA
It has been noticed that on the To Do Entry Characteristics the ACCOUNT, PERSON and C1-SA characteristics are referencing information from the Closed SA and not the information from the Active SA currently linked to Service Point
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