Cannot Add a New Organization In MSS Due to a Deleted Organization with Same Name
(Doc ID 2357904.1)
Last updated on MARCH 12, 2019
Oracle Communications MetaSolv Solution - Version 6.2.1 and later Information in this document applies to any platform.
Users are unable to add a new Organization in MSS, due to a deleted Organization with same name.
The GUI is throwing "COMPANY NAME has already been defined as internal organization. Please change organization name." There is only 1 record being displayed in the Organizations window but its says: 2 found.
Oracle Communications MetaSolv Solution COMPANY XXX has already been defined as internal organization. Please change organization Name.
The issue can be reproduced with the following steps:
1. Application Setup » Organization Setup 2. Verify the "COMPANY XXX" does not exist 3. Create (Add New) the record : Number: 3312 - Name: COMPANY XXX 4. Hitting the OK button throws the error above
User are unable to create the new organization entry.
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