Custom Action Menu Not Visible Under Billing Care Action Menu when Credentials Integrated with OES (Doc ID 2358624.1)

Last updated on FEBRUARY 08, 2022

Applies to:

Goal

On Oracle Communications - Billing and Revenue Management (BRM) 7.5.0.17.0 version, Billing Care (BC)

New Custom Action Menu is not visible under Action Menu of Billing Care User Interface, when login with credentials having roles configured which is integrated with Oracle Entitlements Server (OES).

The same New Custom Action Menu is visible on Action Menu of Billing Care on a development server which is not integrated with OES (login with default WebLogic credentials).

Steps to reproduce:
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1. Followed the steps as mentioned in the below Billing care doc link:
   https://docs.oracle.com/cd/E39513_01/doc.75/e61772/ccsdk_actionsmenu.htm#CCSDK224

2. Integrate with OES
3. Login with credentials having roles configured in OES


Note: If adding new items under existing Action Menu, those are visible.

Examples:

Solution

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